Privacy Policy
We are committed to respecting your privacy. Any personal information you choose to provide will only be used or disclosed as set out in this policy or otherwise with your consent.
COLLECTING YOUR PERSONAL INFORMATION
We will, at all times, collect personal information in a fair and lawful manner. Where possible, we will collect your personal information directly from you, either through our online store. This website records information about your use of the website.
The personal information we collect is necessary for our key activities of providing an online shopping facility and an interactive website, which allows you to interact and share information with others via our facilities. Whenever a page is requested from our web server, we record the search terms entered, time, date and URL of the request, along with information on the browser software that is being used. This information is used to analyse the way in which people utilise our website, enabling us to improve our services and is not used in any way to uniquely identify a customer.
Our website is directed to persons over the age of 18 years old. We do not knowingly collect personal information from anyone younger than this.
PUBLIC FORUMS
We may make chat rooms, forums, and message boards available to our website users. Please remember that any information that is disclosed in these areas becomes public information and you should think carefully before deciding to disclose your personal information.
EXTERNAL WEBSITES
This may contain links to other websites. We are not responsible for the privacy practices of such websites.
USING YOUR PERSONAL INFORMATION
We use your personal information to provide services to you. We also use your information for internal purposes, like charging and billing, internal research and development, and maintaining and developing our business systems and infrastructure.
When using this website, your IP address may be used to help diagnose problems with our server, to administer the website or to help identify you and/or your purchase orders. We may also share information about you, gathered from your contact information, for the purposes of gathering certain demographic information about visitors to our website.
We will only use your personal information to contact you for promotional, marketing or other purposes with your consent. If we send you any form of electronic mail, including email and SMS, we will give you the option of not receiving further communications. If you want to opt out of any future marketing communications, you may do so by emailing enquiries@sproutinc.com.au.
DISCLOSING YOUR PERSONAL INFORMATION
In order to deliver the services to you, we may disclose your personal information to organisations outside of Vita Group Limited, like mailing houses and research consultants. Your personal information is disclosed to these organisations only in relation to us providing our services to you. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations for the protection of your personal information.
We may disclose your personal information to related companies. We may also disclose your personal information to our professional advisors, like accountants, lawyers and auditors. We will disclose your personal information if required by law, for example, to government and regulatory authorities.
SECURITY SAFEGUARDS
We have taken reasonable steps to make sure that your personal information once received by us is protected from any unauthorised access or disclosure.
ACCESS AND CORRECTIONS
You can also gain access to any personal information we hold about you by asking us for it through our contact details. If the information we hold about you is not accurate, complete and up-to-date, then please let us know. More information or Complaints If you would like more information about how we deal with your personal information or would like to make a complaint, please contact our Privacy Policy Manager: by email at enquiries@sproutinc.com.au or by mail at Att: Sprout. PO Box 218, Albion QLD 4010.
